Refunds + Returns

How do I return items?

You can return items that you have purchased from Target Online back to us via the post or to your local Target or Target Country store.

If the item/s is large or bulky, please contact us at targetonlineshopping@target.com.au or call 1300 753 567 between 9am and 10pm Monday to Friday, or 10am and 5pm Saturday to Sunday AEST.

_{*Please note that our Refund Policy applies to the return of all products purchased from Target Online.}

We also reserve the right to charge you for any postage costs incurred for returns, should a refund or exchange be declined or if you’ve changed your mind.

If you've requested an exchange of a product that you’ve purchased online, we’ll do our best to fulfil your request, however please note that this is subject to stock availability.

If you have any questions please drop us a line at targetonlineshopping@target.com.au or call 1300 753 567 between 8:30am and 10pm Monday to Friday or 10am and 5pm Saturday to Sunday AEST.

Returns via the post

To return an item that you have purchased from Target Online back to us via the post:

1. Fill out the ‘returns form’ which comes with your parcel.
2. Cut along the dotted line where shown.
3. Place the ‘returns form’ with the items that you are returning and carefully wrap (it’s best if the items are in their original condition).
4. Take the remaining ‘eParcel’ slip (the one with the barcode) and stick on the front of the parcel.
5. Take the parcel to your local Post Office. They’ll then scan the barcode and provide you with a return confirmation from Australia Post so that you’ll be able to track your return.

Returns to store

Please refer to our Refund Policy.